←Back to home

Delete your Master Reviews account

How to request deletion of your account and data

Steps to delete your account

  1. 1Open the Master Reviews app and sign in.
  2. 2Go to Settings (gear icon).
  3. 3Scroll to the "Danger Zone" section.
  4. 4Tap "Delete My Account".
  5. 5Confirm the two warnings. Your account and all associated data are permanently deleted.

Data that is deleted

  • Your user account (email, name, role).
  • Your businesses and all their information (name, contact, settings).
  • Reviews and feedback associated with your businesses.
  • Your CRM contacts and email campaigns.
  • Your notifications, team invitations, and push subscriptions.
  • Your support tickets.

Data that is retained

  • Reviews written by consumers about businesses: these stay published on the business’s public profile, as they are customer-generated content, not your account data.
  • Billing and transaction records: retained up to 7 years where required by tax or accounting law.
  • Security and audit logs: up to 90 days after deletion, to prevent fraud and meet legal obligations.

Deletion timeline

Deletion completes immediately upon confirmation. Data retained for legal obligations is automatically deleted at the end of its retention period.

Delete your data without deleting your account?

If you only want to delete your consumer data (loyalty profile, points, saved offers) but keep your login account, open the app → Menu → “Delete my data”. Your account and reviews you wrote are kept.

Can’t access the app?

If you can’t sign in, email support from your account’s email address requesting deletion. We’ll verify your identity and delete the account and its data within 30 days.

This action is irreversible. Once deleted, you cannot recover your account or any associated data.